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Alternatively, you can reach us on: firstname.lastname@example.org
You can find our details on the contacts page and send us your questions via the submission form.
In case you have not received one, please contact us and we will be happy to help you. Even if you do not have an order number, we can confirm with the email address you used and your names.
Contact us for more information, send us details about the order / products and what the problem entails. Please send us photos of the shipment / products and make sure not to throw anything away until the problem has been resolved. Our Team will do our best to help you.
Please note that you have 14 days to contact us and let us know about your case. We reserve the right to request additional information if we need it (e.g photographic evidence, order numbers, etc).
Please note that delivery delays are also possible during holidays or special promotions, during whichwe will be busier.
We do our best to meet delivery deadlines. Delays are sometimes possible due to delays at the post office/courier companies, logistics, or other reasons beyond our control. You can contact us if any issues occur and we will do our best to help.
If you haven't received one, please check your spam folder. If you feel there has been a delay, do not hesitate to contact us and we will do our best to assist you.
If you are unable to locate it, please contact us and we will consult with the courier company. We will do our best to find your shipment and be of the utmost help to you.
REVOX does not support animal testing and does not conduct, commission, or pay for animal testing of any products. We strictly adhere to an animal test-free policy and require the same from all our suppliers. This policy of the manufacturer is recognized by PETA (People for Ethical Treatment of Animals).
Unfortunately, we cannot verify the authenticity of a product you have already purchased if this is not done through our official website or one of our partners.